Refund Policy

At CosyNova, your satisfaction is important to us.

Returns & Refunds

If you are not completely satisfied with your purchase, you may request a return or refund within 14 days of delivery.

To be eligible:

• Item must be unused and in original condition

• Original packaging must be intact

• Proof of purchase is required

Non-Returnable Items

• Final sale items

• Gift cards

• Used or damaged items not due to our error

Refund Processing

Once approved, refunds are issued to the original payment method within 5–10 business days.

To start a return, contact us at:
📧 support@cosynovastore.com